Rafael began working for Carpet Connection in 1984 as an apprentice installer. Rafael’s dedication to his work and commitment to professional development led him to rise to lead installer and then Crew Chief. Have you been in a public school or library in San Francisco? There is a good chance that Rafael coordinated the crew responsible for the quality flooring work beneath your feet. No matter how challenging the installation, Rafael brings with him an attention to detail and a concern for the needs of the customer.